Tuesday, May 26, 2009

SharePoint 2007 Service Pack 2 Changing SharePoint to Trial Mode After Installation

More fun from Redmond! Microsoft is warning customers of SharePoint Server 2007 SP2 of a bug that causes the program to stop functioning at 180 days. Microsoft is working on a fix.

"During the installation of SP2, a product expiration date is improperly activated. This means SharePoint will expire as though it was a trial installation 180 days after SP2 is deployed. The activation of the expiration date will not affect the normal function of SharePoint up until the expiration date passes. Furthermore, product expiration 180 days after SP2 installation will not affect customer’s data, configuration or application code but will render SharePoint inaccessible for end-users."

The bug is activated by applying Service Pack 2 to Office SharePoint Server 2007, Project Server 2007, Form Server 2007, Search Server 2008 and Search Server 2008 Express. Windows SharePoint Services 3.0 is not affected.

Although Microsoft is still working on a hotfix, a workaround is available.

What can you do to fix it?

  • To work around this issue you will need to re-enter your Product ID numbers (PID) on the Convert License Type page in Central Administration. Your can see this KB article for detailed steps.
  • You can also wait for the hotfix (available for free from http://support.microsoft.com) to resolve this issue.
  • Note: For Search Server 2008 Express the only way to resolve this issue is to apply the hotfix.

For more information, your customers can go to the Sharepoint Team blog

http://blogs.msdn.com/sharepoint/archive/2009/05/21/attention-important-information-on-service-pack-2.aspx

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